How is 24*7 supports provided for cloud hosting?
Help is mainly required for the customers who need support in case they encounter any error or the system finds an issue. An application must be support. If the customers will go for their technical assistance is a pain. It is also expensive to afford, it is also complicated and messy at times. What is outsourced technical support? In the cloud phrase, it has been observed that the support-as-a-service has not been popular. This is due to the outsourcing of technical assistance services and also due to the SaaS acronym that was already taken. Enterprise support To provide support on an industrial-scale the one that is run is the enterprise web service. There are discrete layers that are known as line, layers, usually called levels, line, or tiers. First-line support This is the most basic type of support service. Various phone operators are listening to the complaints of the customers; they help in fixing the simple problems, and then pass the other problems t